Order, download, enjoy — it’s that simple
From their first day to their last, we’re here to help you hold onto the moments that matter. Easily order school portraits, event photos, or class shots. Because some memories deserve more than a scroll through your camera roll.
Bring your memories to life
School years fly by, but photos keep those special moments alive. From class portraits to candid smiles, we make it easy for families to order, download, and treasure school memories for years to come. You’ll need shootkey to make an online order.
Order this years’ photos
Secure your child’s latest school portraits or event photos. Quick, easy, and delivered to your door.
Download portrait photos
Get high-res digital copies of your portraits instantly. Perfect for sharing, printing, or keeping on file.
Frequently asked questions
We know school photo days can bring up lots of questions. Here are some of the most common queries from schools and parents — answered simply.
My envelope code isn’t working.
Please ensure that you have selected the correct option on the first page of the store (Above where you entered your name and email).
- For normal School Photos, you will need to select the first option (For codes beginning with a number or an X)
- To view and order sports and miscellaneous groups after photo day (For Codes beginning with the letter S), you will need to select the middle option.
Also, check carefully to ensure you are not confusing letters and numbers; eg; 1&i or O & Zero
What if a student is absent on photo day?
We offer a studio day to be held on selected days only during school holidays at our Head Office and some regional offices. Please contact customer service on 1300 795 850 to check locations and book a time.
I’ve lost my envelope. What should I do?
Your school office has a small amount of spare envelopes.
However, you can still order online without an envelope. Just obtain your school’s Online Order Code (It begins with an ‘X’) and enter that into the website to place an order. Just print the receipt and bring it on photo day instead of an envelope.
When do parents return their photo order form?
The school should advise parents of when they need to return envelopes by, and who they should give them to.
My child forgot to hand in their envelope. What should I do?
ALL students are photographed on the day so you will not miss out.
If you have already paid online, it is not a problem. We have a record of your order and you will receive your photos when they are delivered to the school. Keep the envelope at home with the receipt number written on it as a record of your order.
If your envelope contained cash, then it is too late now to pay by cash. You can still order and pay online using the code on the envelope.
If it is within 3 weeks of photo day, your photos will be delivered to the school with the school’s main delivery. After this time it will become a ‘late order’ and will be delivered to the school within a month from ordering date.
Do you offer digital copies as well as prints?
A high-res portrait download is available with every package purchase. When you receive your prints, a unique code will be attached to every full package purchased (Portrait and Group/Book). Simply visit our website and click on download image to enter your unique code to receive your image via download.
Still have questions?
No question is too small — reach out and we’ll make sure you get the answers you need quickly.